Shipping policy

Thank you for shopping with Sleek Coffee Tables! We want to ensure your high-end furniture arrives safely and securely. Below are the clear terms and timelines regarding how we handle and ship your orders. All orders ship from U.S. warehouse locations and are handled through trusted parcel and freight carriers.

Shipping Coverage Area

Sleek Coffee Tables currently ships to the 48 contiguous U.S. states only. At this time, we do not ship to Alaska, Hawaii, Washington, D.C., U.S. territories, PO boxes, APO/FPO addresses, or international destinations.

Shipping Cost

Sleek Coffee Tables offers free standard shipping on every coffee table order shipped within the 48 contiguous U.S. states.

Free standard shipping is applied automatically at checkout. White glove delivery is included at no additional charge on some items and available as an optional paid upgrade on others, as specified on each product page.

The price you see at checkout is the final shipping cost. There are no hidden fees or post-purchase shipping adjustments.

Order Confirmation

After your order is placed, you will receive an order confirmation by email. This confirms that we have received your order and that it has entered our processing queue. We review each order carefully to help ensure the product, delivery address, and shipping method are properly aligned before shipment.

Order Review & Shipment Scheduling

After your order is placed, we review the order, verify product availability, and coordinate shipment with the appropriate warehouse or carrier. All standard in-stock orders require a handling and processing time of 3 to 5 business days before they are handed off to the carrier. The estimated freight delivery windows below include both order processing/handling time and carrier transit time.

Payment & Inventory Verification

We only pre-authorize your payment card at checkout; we do not capture funds until final stock availability is verified with our supplier. In the rare event of a data sync error where an ordered item is completely unavailable, we will immediately cancel your order and void the credit card authorization hold so you are never charged.

Shipment Notification & Tracking

Once your order ships, you will receive a shipment notification with tracking information when available. For freight deliveries, tracking may include carrier contact details or delivery scheduling information rather than standard parcel tracking.

For large-item deliveries, the freight carrier may contact you directly to schedule a delivery appointment.

Estimated Delivery Time

Estimated delivery time varies by shipping method and destination, but all orders fall within our standard delivery window:

• Order Handling/Processing Time: 3 to 5 business days
• Carrier Transit Time: 3 to 19 business days
• Total Estimated Delivery: 6 to 24 business days

Please note: Small parcel items ship via standard ground carriers (FedEx/UPS) and typically arrive on the very early side of this delivery window. Heavy freight deliveries may take the full window depending on your location, severe weather, holidays, and freight appointment availability.

For Pre-Order Items: Delivery estimates begin from the estimated warehouse restock date noted on the product page and follow the standard delivery window.

Shipping Carriers

We ship with trusted parcel and freight partners, including FedEx, UPS, and freight carriers. Most coffee tables ship by freight carrier. Smaller items may ship by FedEx or UPS when appropriate.

Freight deliveries may require a delivery appointment, and the carrier may contact you directly to schedule delivery. 

Most coffee tables ship by freight carrier. Free standard freight delivery includes threshold delivery. Threshold delivery typically means delivery to a dry, accessible location such as the front door, covered entry, garage, or building entrance. Exact placement may vary by freight carrier, delivery location, building access, weather conditions, and site conditions.

In limited situations where the delivery location cannot be safely accessed, the carrier may deliver to the closest safe, dry, accessible location.

White Glove delivery is free on some items and optional on others. This is specified on each product page. Where available, White Glove delivery includes delivery to the room of choice, unpacking, basic assembly when required, and debris removal.

Delays & Exceptions

We take shipping seriously and monitor orders closely. If we become aware of a delay, we will proactively notify you and provide updated information as soon as it is available.

Some delays may occur due to carrier capacity, weather, freight appointment scheduling, supplier availability, or other circumstances beyond our control.

Contact Information

For questions about your order or delivery status, please contact us at support@sleekcoffeetables.com.